Frequently Asked Questions

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What should I do if my app won't load or doesn't seem to be working correctly?

What is the difference between the comment section on the main screen of a work order and the comment button when tagging an asset?

How do I see work orders for a specific Project?

Can I see Work Orders assigned to others at my company?

Can I assign myself to a work order?

Can I assign multiple techs to a work order?

Can I see work orders assigned to a specific technician?

How do I save a product I frequently add to my quotes/orders?

When you are viewing products, each will have a little bookmark icon on the left hand side. You can tap this icon which will cause it to turn blue showing that it has been added to the 'My Saved Products' section.

The 'My Saved Products' section can be found at the bottom of the list of Products.